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Citizens Advice Bureau

0300 330 1185

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Adviceline from October 2016

Adviceline from October 2016

We have joined the West & Southwest London Adviceline, together with Hammersmith & Fulham CAB, Kensington & Chelsea CAB, Merton & Lambeth CAB, Wandsworth CAB and Westminster CAB. As a group of bureaux, we will increase our capacity to take calls from residents.

Our Adviceline telephone number is: 0300 330 1185 – calls are charged at local rate (like 01, 02, 03 numbers). If you have a call package with inclusive minutes, calls to 0300 are free (within your inclusive minutes allowance).

We need you!

We need volunteers to become Adviceline Telephone Assessors. Full training provided.

This is a great opportunity if you want to give back to the community and also expand your career prospects. you will be learning about enquiry areas (benefits, debts, housing, employment, consumer, immigration, among others) while practising customer service skills and procedures for telephone gateway assessments.

If interested, please request an Adviceline Telephone Assessor application form by emailing:



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Our Locations


Brentford & Chiswick


Outreach Service


Hounslow Civic Centre

Hounslow West

Research and Campaign

Research and Campaign

Campaign info

The problems that affect you affect all of us. We campaign to influence policymakers in order to bring about changes to unfair laws and policies, for a better society.

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