Adviceline from October 2016
We have joined the West & Southwest London Adviceline, together with Hammersmith & Fulham CAB, Kensington & Chelsea CAB, Merton & Lambeth CAB, Wandsworth CAB and Westminster CAB. As a group of bureaux, we will increase our capacity to take calls from residents.
Our Adviceline telephone number is: 0300 330 1185 – calls are charged at local rate (like 01, 02, 03 numbers). If you have a call package with inclusive minutes, calls to 0300 are free (within your inclusive minutes allowance).
We need you!
We need volunteers to become Adviceline Telephone Assessors. Full training provided.
This is a great opportunity if you want to give back to the community and also expand your career prospects. you will be learning about enquiry areas (benefits, debts, housing, employment, consumer, immigration, among others) while practising customer service skills and procedures for telephone gateway assessments.
If interested, please request an Adviceline Telephone Assessor application form by emailing: firstname.lastname@example.org
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