Universal Credit – Help to Claim
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Visit us: our Help to Claim adviser is based at the Hounslow Jobcentre, Monday, Wednesday and Thursday, and at the Ealing Jobcentre on Tuesday and Friday. You can also come to any of our drop-ins to book an appointment.
For online advice visit: citizensadvice.org.uk/helptoclaim
If you’re a local organisation working with people who need help applying for Universal Credit, get in touch with us for more information on how you can signpost or refer people to our service.
Brentford & Chiswick
Hounslow Civic Centre
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