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Citizens Advice Bureau

0300 330 1185

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During the hours detailed below you can attend any one of the drop-in sessions without an appointment on a first come, first served basis. The number of tickets given out is dependent on how many advisers are available. You are advised to come in early.

Initial Assessment

At the Drop-In session, you will have a short discussion with an assessor who will identify the most appropriate way for us to help you.

This could be giving you the information you need to solve your problem yourself or it could be making an appointment to discuss your problem further. Sometimes we might direct you to a specialist that is better placed to help. All our advice sessions are FREE.

Please note that due to funding restrictions we can only offer our services to residents of the London Borough of Hounslow.





Brentford & Chiswick CAB (click for location)


  10am to 12pm – Drop In


 6pm to 7pm – Monthly Evening Drop In   

Usually the first Monday of every month, but please check with the office as dates may vary.

Tues    Pre-booked appointments only
Wed   10am to 12pm – Drop In
Thu    Pre-booked appointments only
Fri    Pre-booked appointments only

Feltham CAB (click for location)
Mon   Pre-booked appointments only
Tues   10am to 12pm – Drop In
Wed   Pre-booked appointments only
Thu      10am to 12pm – Drop In



    5pm to 7pm – Legal Advice Drop In                  

    Limited spaces available. Registration at 5pm.

   Specialist Legal advice from solicitors for matters related to:

   Housing, Immigration, Employment and Family Law.

Fri   Pre-booked appointments only


Isleworth 10am to 12.30pm – Thursday (By Appointment Only)For an appointment, please call 0208 892 2424.Location: The Bridgelink Centre, Summerwood Road, Isleworth, TW7 7QU
Hounslow West 12pm to 1.30pm – Tuesday Drop InDebt issues and Digital CoachingLocation: The Hub Community Centre, 93 Salisbury Road, Hounslow, TW4 7NW


 We have the following in-house specialist teams:

Specialist Advice Team: Providing specialist Debt Management and Welfare Benefit advice and advocacy.

Disability Advice: Generalist advice (all areas) for people who are disabled or have a disabled family member. Home visits to housebound clients. We accept referrals for home visits from other organizations.

Thames Water Project for Debt Advice & Digital Coaching: Debt advice and assistance with Thames Water issues. Also, we provide digital support for Hounslow residents, including help using online resources and information.

EU Settlement Scheme – We provide practical assistance to vulnerable Hounslow & Ealing residents to apply to the EU Settlement Scheme.

UC Help to Claim – We provide practical assistance with making a new claim of Universal Credit.


Our Locations


Brentford & Chiswick


Outreach Service


Hounslow Civic Centre

Hounslow West

Research and Campaign

Research and Campaign

Campaign info

The problems that affect you affect all of us. We campaign to influence policymakers in order to bring about changes to unfair laws and policies, for a better society.

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