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Citizens Advice Bureau

0300 330 1185

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In Person

Generalist Advice Service

During the hours detailed below you can attend any one of the drop-in sessions without an appointment on a first come, first served basis. The number of tickets given out is dependent on how many advisers are available. You are advised to come in early.

At the drop-in session you will have a short discussion with an assessor, who will identify the most appropriate way for us to help you.

This could be giving you the information you need to solve your problem yourself or it could be making an appointment to discuss your problem further. Sometimes we might direct you to a specialist that is better placed to help. All our advice sessions are FREE.

Please note that due to funding restrictions we can only offer our services to residents of the London Borough of Hounslow.

Opening Hours
Brentford & Chiswick CAB –
Town Hall, Heathfield Terrace, Chiswick W4 4JN
Mon 10.00am to 12.00pm drop-in
Tues Pre-booked appointments only
Wed 10.00am to 12.00pm drop-in
Thu 10.00am to  12.00pm drop-in
Fri Pre-booked appointments only

Monthly evening session: Drop in session once a month on a Monday from 6.00pm to 7.30pm
(for dates, search for Chiswick at


Feltham CAB – 2nd Floor,
The Centre, High Street, Feltham TW13 4GU
Mon Pre-booked appointments only
Tues 10.00am to 12.00pm drop-in
Wed Pre-booked appointments only
Thu 10.00am to 12.00pm drop-in
Fri 10.00am to 12.00pm drop-in

Legal Advice Sessions: Held every Thursday evening at Feltham CAB on a first come, first served basis. Limited spaces. Registrations at 5.00pm. Specialist legal advice from solicitors for matters related to:

Housing, Immigration, Employment and Family Law. 


Outreach Sessions
Hounslow Central Wednesday 10:30am to 12:30pm drop in
Civic Centre, Lampton Road, Hounslow, TW3 4DN
Isleworth Thursday 10:00am to 12:30pm by appointment only at the
Bridgelink Centre, Summerwood Road, Isleworth, TW7 7QU
For an appointment, please call 0208 892 2424
Hounslow West(Beaver’s Estate) Tuesday 10:00am to 12:00pm drop in -for Debt issues and Digital Coaching. The Hub Community Centre, 93 Salisbury Road, Hounslow, TW4 7NW
Specialist Advice Services

We have the following in-house specialist teams:

Specialist Advice Team: Providing specialist Debt Management and Welfare Benefit advice and advocacy.

Disability Advice: Generalist advice (all areas) for people who are disabled or have a disabled family member. Home visits to housebound clients. We accept referrals for home visits from other organizations.

Thames Water Project for Debt Advice and Digital Coaching: Debt advice and assistance with Thames Water issues. Also, we provide digital support for Hounslow residents, including help using online resources and information.

Our Locations


Brentford & Chiswick


Outreach Service


Hounslow Civic Centre

Hounslow West

Research and Campaign

Research and Campaign

Campaign info

The problems that affect you affect all of us. We campaign to influence policymakers in order to bring about changes to unfair laws and policies, for a better society.

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