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Citizens Advice Bureau

0300 330 1185

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Recruitment

We are currently have 2 vacancies:

 

Volunteer Development and Training Officer

DESIGNATION:       Volunteer Development and Training Officer
SALARY:       £30,100 PA Inclusive
RESPONSIBLE TO: Borough Service Manager
RESPONSIBLE FOR: Trainees, Volunteers (as delegated)

We are seeking a full time Volunteer Development and Training Officer to:

– Coordinate the recruitment and selection of HCA volunteers
– Provide quality and comprehensive training to our volunteers
– Create volunteering opportunities to reflect the needs of the organisation
– Contribute to the assessment of competence of designated volunteers.
– Co-ordinate assessment activities and make final decisions on competencies.
– Support and supervise volunteers on advice sessions.

To apply and for more information please downoad an Application Form, the Job Decription and Person Specification.

The deadline for receipt of applications is 10:00am on 3 December 2018

Interviews will be held on 7 December 2018

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.


 

Welfare Benefits Advisor

We have been awarded a three years funding from City Bridge to provide a comprehensive Welfare Benefit Advice in Hounslow.

DESIGNATION:                           Welfare Benefits Advisor Caseworker

SALARY:                                       £30,100 – £33,100

HOURS:                                       Full-time (37.5 hours per week)

RESPONSIBLE TO:                    Borough Services Manager

RESPONSIBLE FOR:                  Voluntary advisers and administrators

We are looking to appoint a Welfare Benefit Advisor to:

1.1 To provide advice, information and practical support to clients on welfare benefits issues.

1.2 To progress casework through negotiations with and submissions to the relevant benefits offices and agencies

1.3 To prepare for and represent at relevant tribunals and review boards and to prepare and submit appeals to the Social Security Commissioners.

1.4 To keep accurate case records and ensure that all casework is recorded and reported in accordance with Hounslow CA Service specifications

1.5 To ensure that effective case management is maintained

Closing deadline for applications is 12th November 2018 10 AM

Interviews will take place on 16th November 2018

To apply, please download the following documents:

Job Description & Person Specification

Application Form

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Our Locations

Offices

Brentford & Chiswick

Feltham

Outreach Service

Isleworth

Hounslow Civic Centre

Hounslow West

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