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Citizens Advice Bureau

0300 330 1185

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Why volunteer?

Here are 10 reasons why…..

  • 1 Make a difference to people’s lives
  • 2 Help your local community
  • 3 Develop new talents and skills
  • 4 Gain experience
  • 5 Challenge yourself
  • 6 Increase your confidence
  • 7 Inspire others
  • 8 Keep active
  • 9 Get out of the house
  • 10 Try something new


We need you

All Citizens Advice Bureaux rely mostly on volunteers to provide free, confidential, impartial Advice & Information. No experience is necessary as we provide all the training you need to embark on a truly gratifying experience that will enhance your skills and will make a positive impact on peoples’ lives.

What will I do?

We need volunteers in a variety of roles: receptionist, admin, gateway assessors, advisers, information assistants, trustees and other roles – Please click here to download our PDF for more information.

Where do I start?

We have periodical intakes of volunteers which we advertise on:

– this website. See below for volunteering opportunities and instructions to request an   application.
– the Citizens Advice website
– the Volunteering Hounslow website

You can start today by checking the above organisations for recruitment opportunities with Hounslow Citizens Advice Bureaux Service.

We are currently recruiting volunteers for Adviceline. Full training provided. No prior experience necessary. Please download our poster for details:



We also need volunteers for IT support, for Research & Campaign initiatives and to gather data on Customer Experience. For more information please download our poster:

Advert IT support, Client Experience and R&C volunteers


To apply for a volunteering opportunity (if advertised above) please email    Please note that from this email we do not deal with ANY queries apart from volunteering.

Our Locations


Brentford & Chiswick


Outreach Service


Hounslow Civic Centre

Hounslow West

Research and Campaign

Research and Campaign

Campaign info

The problems that affect you affect all of us. We campaign to influence policymakers in order to bring about changes to unfair laws and policies, for a better society.

More here...
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